How to run a Speedtest

We use http://speed.apg.ooo to check for network issues between your end and our servers.

This tool is accurate and gives us information on where you might have a problem if you have buffering/freezing issues.

*This guide is for the Startup Show/ApolloGroup TV app

As you open the Startup Show/ApolloGroup TV app, you will have a menu.

Go to the profile section (a picture of a man with a red circle in the picture )

Then, as you open that section, you will see info about your account.

Then, as you scroll down, you will see a button: “Launch speed test”.

As you click it, our http://speed.apg.ooo will start to run.

Give it a minute to finish.

It will run A nearby server test, and Live and VOD test as well.

Once it’s done, and you still experience an issue, please take a screenshot of that and send it to us via [email protected]

Don’t blur any info, since we need it to see what’s going on.