How do I Renew My Subscription?

Renewing your Apollo TV Group subscription is exactly the same process as buying a new one — there’s no separate “renew” button or special form. Simply purchase the same (or any) package again through our website, and your existing account will be extended automatically with the new duration.

Here’s how it works step by step:

1. Go to https://apollotvsgroup.com/pricing/
   Choose the package you want to renew with (e.g., if your current Platinum is expiring, select Platinum 12 Months again — or upgrade/downgrade if you prefer).
2. Fill out the customer information form using the same email address you used for your original purchase. This is crucial — entering the same email tells our system to extend your existing account instead of creating a new one. Include your current username if prompted (from your welcome email), but the email match is what matters most.
3. Complete the payment via BTCPay (Bitcoin only, as always). Use the same secure method (Cash App, PayPal, BTC send, etc.) and follow the exact steps from our payment guide.
4. After payment is confirmed:
   • Your subscription end date will be extended by the new period (e.g., +12 months for Platinum).
   • You’ll receive an updated welcome email confirming the extension (with the same M3U/EPG URLs and Xtream Codes — no changes needed).
   • Access continues seamlessly — no downtime, no re-setup required.

Key Notes

• No auto-renewal — you manually renew when it suits you (one-time payments only).
• Use the same email to avoid creating a duplicate account. If you accidentally use a different email, email [email protected] immediately — we can merge or transfer the extension.
• If your subscription has already expired: No problem — renewing reactivates it instantly after payment confirmation.
• Want to change plans (e.g., from Silver to Golden Lifetime)? Just select the new package during renewal — the extension applies to the new tier.

That’s it — renewing is as simple as your first purchase. If you run into any issues (e.g., email mismatch or activation delay), email [email protected] with your original email and order details — we’ll handle it quickly.