Recover or Change Your Apollo TV Login Credentials
Your Apollo TV login credentials are issued directly by email after your purchase. You do not need to register for a separate account on this website, and there is currently no public member portal or self-service password-reset page.
First, Check Your Welcome Email
After your payment is confirmed, your Apollo TV username, password, and setup information are sent to the email address used during checkout.
If you cannot find the message:
- Search your inbox for “Apollo TV” or “Apollo Group TV.”
- Check your Spam, Junk and Promotions folders.
- Confirm that you are checking the same email address used for the purchase.
If You Forgot or Lost Your Credentials
Contact our support team at [email protected] from the email address used for your purchase.
Include:
- Your full name
- Your purchase email address
- Your order number, if available
- Your Apollo TV username, if known
- A short explanation of the problem
After verifying the purchase, our support team can help recover, reset or reissue your credentials.
If You Want to Change Your Password
Apollo TV passwords cannot currently be changed through this website. Contact [email protected] from your purchase email and request a password change.
For your security, never send us your current password, complete payment-card information, cryptocurrency private keys or wallet recovery phrase.
Still Need Help?
Visit our Contact page or email [email protected]. Please contact us using the same email address associated with your purchase so we can verify and assist you efficiently.
