First Steps at Apollo TV Group (FAQ)

Getting started with Apollo TV Group is straightforward and designed for a seamless, premium experience right from day one. We focus on delivering massive value with no contracts, no hidden fees, and instant access to 100,000+ channels, 250,000+ VOD titles, full premium networks (HBO, STARZ, Cinemax, Showtime, ESPN, NBC, FOX, ABC), 4K/8K quality, catch-up TV, and anti-freeze streaming — all included in every plan.

We do not offer free trials (to ensure only serious users get the full unrestricted, high-quality service from the start), but our one-time payments, generous device/stream limits, and strong satisfaction guarantee make it completely risk-free compared to endless monthly cable bills.

Subscriptions & Payments – Security First

1. Choose Your Plan
   • Starter (3 Months): $51.99 – Up to 3 devices
   • Silver (6 Months): $71.99 – Up to 5 devices
   • Platinum (12 Months): $159.99 – Up to 10 devices
   • Golden Lifetime: $299.99 – Unlimited devices & streams.
     
     All prices in USD, one-time payment — no recurring charges, no auto-renewals.
     
2. Purchase Securely
   Head to apollotvsgroup.com and select your package. Use a computer with Chrome or Firefox for the smoothest checkout (mobile works too, but desktop avoids rare browser glitches). After payment, you’ll instantly receive your unique credentials (M3U URL, EPG URL, Xtream Codes) via email — plus detailed text/video setup guides.
   
3. Payment Methods – We Protect You
   To keep your information 100% safe and avoid any risk of credit card theft or fraud: We only accept Bitcoin for all subscriptions.
   
   This is the only secure method we use — any website or person claiming to accept credit cards, debit cards, PayPal (normal), Zelle, Cash App direct, or any other fiat payment for Apollo TV Group is 100% fake and an impersonator trying to steal your card information.
   
   We do not process credit cards directly, and we never will — that’s why we stick exclusively to Bitcoin through trusted, verified channels (Cash App Bitcoin send, PayPal Bitcoin send, or direct wallet transfer to your assigned Apollo wallet address shown in your account after signup).
   
   Full step-by-step Bitcoin payment guides are provided during checkout and in your welcome email.
   
4. Important Safety Reminder: ONLY pay through our official site apollotvsgroup.com. Never send money to anyone via email, Telegram, Discord, or third-party links — those are scammers impersonating us. If in doubt, email [email protected] first — we’ll verify everything.

Satisfaction Guarantee:

If for any reason you’re not completely satisfied after purchase (e.g., setup issues you can’t resolve, or the service doesn’t meet your expectations), simply get in touch with us at [email protected]. Provide your wallet address used for payment and a brief explanation — we’ll refund your full amount in Bitcoin to that same wallet address, no questions asked beyond basic verification. We stand behind our service and want every US/Canada member to be thrilled.

We are a family-friendly service — no adult channels, ever.

Recommended Hardware

For the best 4K/8K performance and ease of use in the US and Canada:

• Top Pick: Amazon Fire TV Stick 4K Max (fast, affordable ~$40–$60, perfect with TiviMate or IPTV Smarters Pro)
• Power User: NVIDIA Shield TV Pro
• Budget/Everyday: Fire TV Stick 4K See our full “What Hardware is Recommended?” section for details.

Installation Guides

We support virtually everything in 2026 (Fire TV, Android TV/boxes/phones/tablets, iOS, PCs, Chromecast with Google TV, Smart TVs via sideloading/web player, even legacy MAG boxes). Choose your device and follow the step-by-step guides (text + video) you’ll receive post-purchase.

Speed & Performance Tips

Run a quick speed test on speedtest.net.

• 50–100 Mbps download: Ideal for 4K multi-stream family use.
• Use wired Ethernet when possible. Buffering/freezing? Power cycle router/device, clear app cache, or switch apps. We do not require a VPN — our servers are optimized for direct US/Canada connections.

Commonly Asked Questions

Q: Do you offer a free trial? A: No — we skip trials to deliver full, unrestricted quality from day one. Our one-time pricing and money-back guarantee make it zero-risk.

Q: What if I have issues? A: Email [email protected] with your device, app, and details — fast responses, custom fixes.

Q: Reset/Change Password? A: Use the link in your welcome email or account portal on apollotvsgroup.com. Alphanumeric passwords only.